Please check back regularly on latest updates on when we are to return to work.
If you have questions please reach out to:
519.969.6000 ext 222
Employment Insurance Telephone Information Service
The Employment Insurance Telephone Information Service is an automated telephone service that provides recorded general information on the Employment Insurance program. It is available 24 hours a day, seven days a week.
To obtain information on your claim, you must speak with an Employment Insurance representative.
You can complete the following tasks by telephone:
•Obtain or update information on your EI claim
•Obtain a payment replacement
To access information about your EI claim, you will need your SIN and access code, which you will find on the benefit statement that is mailed to you after you apply for EI benefits.
The hours of operation are 8:30 a.m. to 4:30 p.m. local time, Monday to Friday.
Or report on line using the Government of Canada Online Reporting Service.